education.vic.gov.au

School operations

Child and Family Violence Information Sharing Schemes

Policy

The purpose of this policy is to support Victorian government schools to request and share information under the Child Information Sharing Scheme (CISS) and Family Violence Information Sharing Scheme (FVISS).

Summary

  • The Information Sharing Schemes provide prescribed Information Sharing Entities (ISEs) with an expanded ability to share confidential information with other ISEs to promote the wellbeing or safety of children or to assess or manage family violence risk.
  • Victorian schools and a range of other Victorian services are prescribed ISEs and can request and share information under the Information Sharing Schemes. The Guidance tab provides detailed guidance for schools on using the Information Sharing Schemes.
  • The Information Sharing Schemes complement existing obligations and frameworks and do not replace current authorisations (such as Child Safe Standards, Mandatory Reporting, Privacy or Criminal Law and Reportable Conduct) to share information.
  • ISEs must meet a range of requirements when using the Information Sharing Schemes to request and share information.
  • Following this policy and guidance will ensure your school is aligned with current legislation, departmental policy, and the legally binding Ministerial Guidelines.

Details

About the Information Sharing Schemes

The Child Information Sharing Scheme and Family Violence Information Sharing Scheme (the Information Sharing Schemes) provide authorised organisations, including Victorian schools, with an expanded ability to share confidential information with other authorised services to promote the wellbeing or safety of children or to assess or manage family violence risk.

Under the Information Sharing Schemes, organisations that are prescribed as Information Sharing Entities (ISEs):

  • must acknowledge they have received a request for information
  • must respond to requests for information and provide all relevant information to other ISEs that meets the requirements of the scheme it was requested under and do so in a timely manner
  • must consider the information sharing legislative principles for the schemes
  • if declining to share all or part of a request for information, must advise the requesting ISE in writing
  • can request information from other ISEs
  • can proactively share information with other ISEs
  • must meet the record keeping requirements of the Information Sharing Schemes.

Organisations and services that are prescribed ISEs include:

  • Victorian schools
  • department funded and delivered child wellbeing and safety programs and services (such as Student Support Services)
  • centre-based education and care services (long day care, kindergarten and before and after school hours care services)
  • key tertiary and frontline services (such as Child Protection, Maternal and Child Health and Victoria Police)
  • key health services (such as GPs and public hospitals).

More details regarding organisations and services that can share information may be found at Who can share information under the information sharing and MARAM reformsExternal Link page.

All ISEs can request and share information under the Information Sharing Schemes.

The Information Sharing Schemes complement existing obligations and frameworks. They do not replace current authorisations (such as Child Safe Standards, mandatory reporting, privacy or criminal law and reportable conduct) to share information. In many cases existing obligations work together with the Information Sharing Schemes and will enhance collaboration between services.

Schools should continue to share information as appropriate in accordance with other laws and department policies, such as when making a mandatory report or when sharing information with external services under existing arrangements and mechanisms. The Information Sharing Schemes do not impact on these existing permissions and obligations.

However, there may be times when it is appropriate to use the Information Sharing Schemes to request and share confidential information with authorised services. For example, where schools determine that insufficient information is available to effectively support a student’s wellbeing or safety, they can use the schemes to request and proactively share information with authorised services. The schemes enable schools and other prescribed ISEs to access and share relevant information with each other to promote the wellbeing or safety of children and to assess or manage family violence risk.

The Guidance tab provides detailed guidance for Victorian government schools on using the Information Sharing Schemes including:

  • an overview to implementing the Information Sharing Schemes
  • legislative principles for the Information Sharing Schemes
  • 3-part threshold test for the CISS and the 3 requirements for information sharing under the FVISS
  • responding to requests for information under the Information Sharing Schemes, and record keeping for responses
  • requesting information under the Information Sharing Schemes and record keeping for requests
  • proactively sharing information under the Information Sharing Schemes, and record keeping for proactive sharing
  • considerations when sharing information about diverse and at-risk communities
  • complaints handling under the Information Sharing Schemes and record keeping for complaints
  • safeguards when using the Information Sharing Schemes.

Background

The Information Sharing Schemes were introduced in response to Royal Commissions, coronial inquests and independent inquiries over the past decade that identified poor information sharing as a barrier to service collaboration with detrimental outcomes for children and families. The Information Sharing Schemes enable schools and other ISEs to access and share relevant information to promote the wellbeing or safety of children or to assess or manage family violence risk.

The FVISS commenced in February 2018 for a select group of organisations. Phase One of the Information Sharing Schemes commenced in September 2018 and included key frontline professionals, such as Child Protection, Maternal and Child Health and Victoria Police. From 19 April 2021, as part of Phase Two, universal services such as education and health are authorised to request and share information using the Information Sharing Schemes.

Note: The department has updated the below related policies to include additional information on the Information Sharing Schemes.

Relevant legislation

Department policy outlining how Victorian government schools request and share information under the new Child Information Sharing Scheme and Family Violence Information Sharing Scheme

Reviewed 10 January 2024

Policy last updated

29 May 2023

Scope

  • Schools

Contact

Whole of Victorian Government Information Sharing and MARAM Enquiry Line Victorian Child Information Sharing Division

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