10. Key contacts

School-based traveller enquiries

Direct enquiries to your relevant regional travel registrar.
Contact details: regional travel registrarsExternal Link (staff login required)

Travel management services company (TMSC)

Preferred booking method:
CTM online portal: www.ctmsmart.comExternal Link

Other booking methods:
Phone: 03 9655 4073


Financial Compliance Unit
Contact: DET Insurance Advisor on 03 7022 2309

Emergency travel assistance

Medical emergency or evacuation support
Contact: 61 2 9978 6666 (reverse charge, 24-hour global hotline)

Chapter 10 of the Travel Rules of Use — school-based staff providing key contacts including regional travel registrars, travel management services company, the DET Insurance advisor and more

Reviewed 27 May 2022

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