Managing and Reporting School Incidents (Including Emergencies) : Resources

Resources

The Severity rating decision-making matrix (PDF)(opens in a new window) guides the severity rating of incidents and the reporting requirements at each level
Managing incidents in my school – poster (PDF)(opens in a new window) (staff login required) can be displayed at your school
A guide to managing incidents in your school outlines the 6 stages of managing and responding to school incidents (including emergencies):
- A guide to managing incidents in your school – booklet (PDF)(opens in a new window) (staff login required)
- A guide to managing incidents in your school – booklet (DOCX)(opens in a new window) (staff login required)

eduSafe Plus(opens in a new window) (staff login required) – the department’s hazard, incident and injury reporting system
The eduSafe Plus incident notification template (DOCX)(opens in a new window) and the eduSafe Plus hazard notification template (DOCX)(opens in a new window) are available for contractors, visitors or volunteers to complete when they are reporting an incident or hazard to the site contact

For a flowchart on determining when incidents should be reported to WorkSafe, refer to Notifiable incidents to WorkSafe flowchart (PDF)(opens in a new window)
For a copy of the WorkSafe incident notification. refer to the WorkSafe incident notification form(opens in a new window)
The principal and/or their delegate may use the Hazard and incident investigation template (DOCX)(opens in a new window) or equivalent when conducting investigations of hazards or incidents reported to WorkSafe
For an outline of the process relating to WorkSafe Inspector visits, refer to the WorkSafe inspector visit guidelines (DOCX)(opens in a new window)

For information on how to conduct a formal incident debriefing at school following a critical incident, please refer to this debriefing facilitation guide (DOCX)(opens in a new window)
Managing trauma guide (PDF)(opens in a new window) – a comprehensive guide for schools and department staff on how to plan for and respond to incidents that may cause trauma. Includes recovery tools, practical resources to help schools to act following an event, to minimise trauma for students, staff and the school community
Managing trauma guide (DOCX)(opens in a new window)
Managing trauma online modules (LearnED)(opens in a new window) – 9 modules, based on the Managing trauma guide, covering topics such as how to establish a recovery team, how to triage students in need, what supports are available to schools, communication strategies and tools, and self-care
Recovery tools excerpt (PDF)(opens in a new window) (staff login required) – an excerpt from the guide, as a separate downloadable document

PROTECT – Child Protection and Child Safe Standards(opens in a new window) – information and advice on how to protect children, create a child safe environment, identify and report signs of abuse

Child Protection DFFH(opens in a new window) – Department of Families, Fairness and Housing
The Orange Door(opens in a new window) – access point for women, children and young people who are experiencing family violence
Headspace(opens in a new window) – a national youth mental health service
Disaster Resilience CFA/SES(opens in a new window) – School Curriculum Natural Hazard Resilience Package, for secondary schools
After the Emergency book(opens in a new window) – helping kids cope with emergencies, published by the Red Cross
Australian Child and Adolescent Trauma, Loss and Grief Network(opens in a new window) – an online community and information resource supporting positive and hopeful outcomes for young people and their families experiencing trauma, loss and grief
Grief and Children – Better Health Channel(opens in a new window)

Updated 2 April 2026