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School operations

Reporting and Managing School Incidents (including emergencies)

Step 5 — Incident review and closure

Incident review

In the context of these Guidelines (and the Department’s SIMS Policy and Guidelines), an incident review is defined as:

An analysis of all incidents should occur to identify what happened and the cause. This is to help determine whether an incident was managed correctly and to identify learnings to reduce the risk of similar events occurring in the future.

An incident review is discretionary and may be initiated by the school principal, regional director, area executive director or executive director within the Department. It is recommended that a review is facilitated by a peer who was not involved in the incident.

The review should seek to examine what was effective in the incident management, identify opportunities for improvement and develop recommended actions, focusing on:

  • people
  • process
  • organisation
  • systems, and
  • training

Principals or peer reviewers may seek support from the relevant Region or DET Central as part of this process. 

Incident reviews generally should be initiated within three days and completed within 21 days of the incident occurring.

Incident closure

Incident closure is a formal process of closing an incident. An incident is closed with comments in IRIS (for Medium, High or Extreme) or Cases 21 or equivalent (for Low) once the responsible authority is confident that appropriate ongoing supports are in place and, if relevant, pending investigations are underway and/or reviews have been completed and recorded.

Authority to close an incident in IRIS is determined by the final severity level in which the incident is rated, as outlined in the section below.

Authority to close incident based on incident severity rating

Authority to close incident based on Incident severity rating.  Principal for Low (Blue) and Medium (Yellow). For High (Orange) Area Executive Director (in consultation with the Principal)	and Extreme (Red) ED, SEMD (in consultation with the Principal and the AED)
Authority to close incident based on incident severity rating

Authority to close incident based on incident severity rating

  • Low (Blue) and Medium (Yellow) — Principal
  • High (Orange) — Area Executive Director (in consultation with the Principal)    
  • Extreme (Red) — ED, SEMD (in consultation with the Principal and the AED)
Download Authority to close incident based on incident severity rating
Chapter in the Guidelines and Procedures for Reporting and Managing School Incidents explaining the meaning and purpose of an incident review and outlining the process for closing an incident

Reviewed 10 June 2020

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