Resources
Referral process
The Student Support Services referral process outlines the steps required to access support from Student Support Services (SSS).
To lodge a referral, use the following:
- Student information form – this form supports the SSS referral process by providing information about the student and their needs
- Student Support Service and Visiting Teacher Service consent form – this form provides signed consent from the parent/carer or mature minor for the student to access support from SSS and/or VTS
- Student Online Case System (SOCS) (staff login – all referrals to SSS must be lodged on the SOCS platform. The student information form and the SSS and VTS consent form are uploaded on SOCS as part of the referral.
Student Support Services Handbook
- Student Support Services Handbook – describes the way SSS teams work
Student Support Services practice notes
These documents provide role clarity and practice guidance for SSS teams in key areas of practice:
- Student Support Services role in incident response
- Student Support Services role in Disability Inclusion
- Student Support Services role in mental health
- Student Support Services role in educational needs analysis .
SSS Key Contacts (internal use only)
- Regional maps content list (staff login – schools can search for their schools and identify the key SSS contact for their school or area
Individual Education Plans
- Individual Education Plans – contains the template for developing Individual Education plans
Resources page containing supporting resources and links for this topic
Reviewed 08 December 2025