Procedures for requesting translations
- the (electronic documents for translation can be uploaded via the client portal)
- email to
- telephone enquiries about written translations
To ensure equity of access for all schools, the following procedures have been established.
Schools should prepare versions for translation of existing English language documents on A4 format, in running text, adhering to approved categories and word limits. In preparing the document the text should be written in plain English.
Note: Any costs incurred for special typesetting, layout requirements and words in excess of the established limits (see above) will have to be met by schools.
Emailing documents for translation
Where requests meet the requirements set out in these guidelines, LanguageLoop will carry out the translation and return the translated file in PDF format.
Non-approval of translation requests
In cases where request do not meet the requirement in these guidelines, the principal or contact person will be notified by LanguageLoop or DET. In circumstances where the materials to be translated fall outside the guidelines, the costs will not be met by DET. Arrangements should be made directly with LanguageLoop.
At least 10 business days are required between receipt of the request for the relevant translation and the provision of the service. However, in exceptional circumstances, and based on the urgency of the request, a shorter timeline may be approved subject to the availability of translators.
- Maintain a record of all translation assignments.
- Ensure all translation requests are authorised by the entity’s nominated coordinator.
Reviewed 26 May 2020