Interpreting and Translation Services

Interpreting services

On-site, telephone and video interpreters are available for the following categories/assignments:

• parent teacher interviews
• information dissemination
• individual student support (for example, educational progress, integration, careers/pathways, welfare, discipline) – note:
  • the student year level must be recorded
• student services assessments – note:
  • the nature of the assessment (for example, speech pathologist, psychologist, social worker, and visiting teacher) must be included in the booking
  • the student year level must be recorded
• transition to primary and/or secondary school
• student enrolment – note:
  • if enrolling more than one student from the same family, include year levels of all students being enrolled
  • the student year level/s must be recorded
• school focused youth services, includes telephone, school or home-based discussion with parent/carer
• primary school nursing programs, includes telephone, school or home-based discussion with parent/carer
• secondary school nursing programs, includes telephone, school or home-based discussion with parent/carer.

The above categories and notional times (60 minutes/90 minutes) do not require prior approval from the department.

Any requests not included in the categories listed above are classed as 'unusual situations' and require approval from the department. VITS LanguageLoop is responsible for determining whether department approval is required and for working with the department to obtain this approval.

Note: Costs for interpreting and translation services for full fee paying overseas students are not met by the department. Costs for these students are to be met by the school.