Workers’ Compensation – Workplace Injury

Resources

Posters for display in all schools

• If you are injured at work poster (PDF)(opens in a new window)
• Return to work posters (physical and psychological injuries) (PDF)(opens in a new window)

eduSafe Plus

Schools are recommended to use eduSafe Plus (staff login required)(opens in a new window) to manage workers’ compensation claims, including:

• submitting claims
• uploading documents
• adding notes.

Refer to the Knowledge Base (staff login required)(opens in a new window) for help.

Claim lodgement documents

• New claim lodgement through eduSafe Plus (staff login required)(opens in a new window)
• New claim lodgement checklist form (DOCX)(opens in a new window)
• Worker’s injury claim form(opens in a new window) – WorkSafe Victoria
• Worker’s injury claim form (PDF)(opens in a new window) – WorkSafe Victoria
• Employer injury claim report form(opens in a new window) – WorkSafe Victoria
• Employer injury claim report form (PDF)(opens in a new window) – WorkSafe Victoria
• Certificate of capacity – example (PDF)(opens in a new window)
• Authority to exchange medical and claim information form (DOCX)(opens in a new window)
• Advice of nominated return to work coordinator letter – template (DOCX)(opens in a new window) including workers’ compensation fact sheet for the injured worker
• WorkSafe Victoria: Employer’s obligations during return to work(opens in a new window)

Return to work resources

• Task cards (DOCX)(opens in a new window)
• How to complete task cards part 1 (DOCX)(opens in a new window)
• How to complete task cards part 2 (DOCX)(opens in a new window)
• Employee entitlements and benefits – fact sheet (DOCX) (staff login required)(opens in a new window)
• Return to work plan form (PDF)(opens in a new window)
• Completing a return to work plan – guide (DOCX)(opens in a new window)
• Treating health practitioner return to work planning fax – email template (DOCX)(opens in a new window)
• Treating health practitioner return to work planning letter (DOCX)(opens in a new window)
• Return to work issue resolution procedure – template (DOCX)(opens in a new window)
• Important return to work information (DOCX)(opens in a new window)
• Return to work inspectors information(opens in a new window) – WorkSafe Victoria

Payroll procedures

• Pre-injury average weekly earnings (PIAWE) instructions – guide (DOCX)(opens in a new window) (staff login required)
• Processing weekly compensation payments including claim validation – guide (DOCX)(opens in a new window) (staff login required)
• Return to work funding instructions – guide (DOCX)(opens in a new window) (staff login required)
• Current weekly earnings instructions – guide (DOCX)(opens in a new window) (staff login required)
• Make-up pay (MUP) entitlement balance instruction – guide (DOCX)(opens in a new window) (staff login required)
• Claim acceptance process on eduPay – guide (DOCX)(opens in a new window) (staff login required)
• Provisional Payments: Information for employers(opens in a new window) – WorkSafe Victoria

Other useful resources

• What is a person-centred approach factsheet (PDF)(opens in a new window) – National Disability Practitioners
• Claims management – best practice framework and support(opens in a new window) – Superfriend’s psychological claims management resource
• WorkCover Insurance Certificate of Currency 2026 to 2027 (PDF) (staff login required)(opens in a new window)

Training opportunities

Return to Work Coordination eLearn

The Return to Work Coordination eLearn is available on LearnED(opens in a new window). The training helps return to work coordinators understand their role and responsibilities, and improve return to work planning and support for workers. Return to work coordinators must enrol in and complete this eLearn when they start in the role and again every 2 years.

Workers’ Compensation one-day course

The Workers’ Compensation one-day course is suitable for anyone new to claims management, anyone who has received a claim for the first time or experienced staff needing a refresher. This course provides updates on regulatory and process changes and department-specific guidance to support workers to return to work safely. Completing this course also meets the return to work coordinator competency requirement in occupational health and safety (OHS) audits.

For dates and registration, refer to Workers’ Compensation (one day course) in LearnED(opens in a new window) (staff login required).

Return to work coordinator roles and responsibility training 2-day course

This 2-day WorkSafe accredited course is for people who are new to a return to work coordinator role or who are already in the role but have not received training. WorkSafe recommends that all nominated return to work coordinators complete this course. Completing this course also meets the return to work coordinator competency requirement in occupational health and safety (OHS) audits.

For dates and registration, refer to Return-to-work coordinator roles and responsibilities in LearnEd (staff login required)(opens in a new window).