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Resources – ISP Toolkit
Introduction and legislative framework (Section 1)
Educational resources
Marketing and recruitment (Section 2)
Marketing and recruitment
- School in-country recruitment activity itinerary template (provided prior to each activity)
- Department Travel policy
Education agents
International student program policies and procedures
Relevant ISP Policies and Procedures can be found here:
- ISP Marketing Policy (DOCX)(opens in a new window)
- ISP Education Agent Engagement Policy (DOCX)(opens in a new window)
Legislative framework
Relevant legislature can be found here:
Admissions (Section 3)
Educational resources
Relevant learning resources in relation to this section include:
- Guidance on the Victorian Certificate of Education (VCE)(opens in a new window)
- Victorian Curriculum F–10(opens in a new window)
International student program (ISP) policies and procedures
ISP policies and procedures include:
- ISP Admissions and Enrolment Policy (DOCX)(opens in a new window)
- ISP Admissions and Enrolment Procedure (DOCX)(opens in a new window)
Legislative framework
The source of any legislated requirements includes:
Homestay arrangements (Section 4)
ISP independent living assessment checklist (DOCX)(opens in a new window)
Homestays
- ISP homestay profile form (DOCX)(opens in a new window)
- ISP parent-nominated homestay form – English (DOCX)(opens in a new window)
- ISP parent-nominated homestay form – Chinese (simplified) (DOCX)(opens in a new window)
- ISP parent-nominated homestay form – Khmer (DOCX)(opens in a new window)
- ISP parent-nominated homestay form – Vietnamese (DOCX)(opens in a new window)
- ISP homestay responsibility agreement – English (DOCX)(opens in a new window)
- ISP homestay responsibility agreement – Chinese (simplified) (DOCX)(opens in a new window)
- ISP homestay responsibility agreement – Chinese (traditional) (DOCX)(opens in a new window)
- ISP homestay responsibility agreement – Japanese (DOCX)(opens in a new window)
- ISP homestay responsibility agreement – Khmer (DOCX)(opens in a new window)
- ISP homestay responsibility agreement – Korean (DOCX)(opens in a new window)
- ISP homestay responsibility agreement – Vietnamese (DOCX)(opens in a new window)
- Application for change of accommodation and welfare provision form (PDF)(opens in a new window)
- Working with children's check (WWCC) status checker(opens in a new window)
- ISP withdrawal form (PDF)(opens in a new window)
Student travel
- ISP Travel Policy (DOCX)(opens in a new window)
- ISP Travel Procedure (DOCX)(opens in a new window)
- Travel request form – tour/academic/sport/club camp (DOCX)(opens in a new window)
- Travel request form – accompanied holiday travel (DOCX)(opens in a new window)
- Travel request form – overnight stay (DOCX)(opens in a new window)
- Travel request form – returning home (DOCX)(opens in a new window)
- Travel request form – short term stay/travel with parent/legal guardian (DOCX)(opens in a new window)
Educational resources
Relevant learning resources in relation to this section includes:
- Annual Training for Homestay Hosts – video (YouTube)(opens in a new window)
- Annual Training for Homestay Hosts – transcript (DOCX)(opens in a new window)
- Information for Prospective Homestay Hosts – video (YouTube)(opens in a new window)
- Information for Prospective Homestay Hosts – transcript (DOCX)(opens in a new window)
International student program policies and procedures
Relevant International student program (ISP) policies and procedures include:
- ISP Accommodation and Welfare Policy (DOCX)(opens in a new window)
- ISP Homestay Policy (DOCX)(opens in a new window)
- ISP Homestay Procedure (DOCX)(opens in a new window)
Legislative framework
Relevant legislature includes:
- National Code Standard 5: Younger students(opens in a new window)
- Ministerial Order 819 – Fees for overseas students in Victorian Government schools (PDF)(opens in a new window)
- Victorian Regulation and Qualifications Authority (VRQA) guidelines for the enrolment of overseas students aged under 18 years (DOCX)(opens in a new window)
Supporting students – Adjusting to life and study in Australia (Section 5)
Deferring commencement
Change request form (PDF)(opens in a new window)
Student arrival
- International student program (ISP) arrival support form (Melbourne airport) (DOCX)(opens in a new window)
- ISP arrival support form (Melbourne airport) – Chinese (DOCX)(opens in a new window)
- ISP arrival support form (Melbourne airport) – Khmer (DOCX)(opens in a new window)
- ISP arrival support form (Melbourne airport) – Vietnamese (DOCX)(opens in a new window)
- ISP arrival support form (Avalon airport) (DOCX)(opens in a new window)
- ISP arrival support form (Avalon airport) – Chinese (DOCX)(opens in a new window)
- ISP arrival support form (Avalon airport) – Khmer (DOCX)(opens in a new window)
- ISP arrival support form (Avalon airport) – Vietnamese (DOCX)(opens in a new window)
- ISP homestay transfer support form (DOCX)(opens in a new window)
- ISP homestay profile form (DOCX)(opens in a new window)
- ISP flight details form (DOCX)(opens in a new window)
Orientation
- ISP student pre-departure guide (PDF)(opens in a new window)
- ISP student orientation checklist (DOCX)(opens in a new window)
Visa conditions
Refer to the Commonwealth Government advice on visa conditions(opens in a new window)
Course credit
Educational resources
International Student Program policies and procedures
Relevant International Student Program policies and procedures include:
- ISP Student Support Policy (DOCX)(opens in a new window)
- ISP Student Arrival and Orientation Procedure (DOCX)(opens in a new window)
- ISP Student Orientation Checklist (DOCX)(opens in a new window)
- ISP Student Safety Card Procedure (DOCX)(opens in a new window)
- ISP Variation to Enrolment Policy (DOCX)(opens in a new window)
- ISP Variation to Enrolment Procedure (DOCX)(opens in a new window)
- ISP Course Credit Policy (DOCX)(opens in a new window)
- ISP Course Credit Procedure (DOCX)(opens in a new window)
Legislative framework
Relevant legislature includes:
- National Code Standard 6: Student support(opens in a new window)
- National Code Standard 9.1: Deferring suspending or cancelling the overseas student’s enrolment(opens in a new window)
- Education Services for Overseas Students Act 2000 (Cth)(opens in a new window) (Section 19)
- Education Services for Overseas Students Regulations 2019 (Cth)(opens in a new window)
- VRQA guidelines for the enrolment of overseas students aged under 18 years(opens in a new window)
Supporting students – Safety (Section 6)
Child Safe Standards
Child Protection and Child Safe Standards (PROTECT)(opens in a new window)
Critical incidents and emergency management planning
Educational resources
Learning resources in relation to this section include:
- Critical incident flowchart (PDF)(opens in a new window)
- Managing and Reporting School Incidents (including emergencies): Guidance
- Managing trauma (PDF)(opens in a new window) (staff login required)
International student program (ISP) policies and procedures
Relevant ISP policies and procedures include:
- Child Safe Standards
- Managing and Reporting School Incidents (including emergencies)
- Child Abuse (including grooming) – Identification and Response
- Emergency and Critical Incident Management Planning(opens in a new window)
- Reporting and Managing School Incidents (including emergencies)(opens in a new window)
- Privacy and Information Sharing(opens in a new window)
- Privacy and Information Sharing: Health care information(opens in a new window)
- ISP Department Initiated Suspension and Cancellation Policy (DOCX)(opens in a new window)
Legislative framework
Relevant legislature includes:
- National Code Standard 5: Younger Students(opens in a new window)
- Education Services for Overseas Students Act 2000 (Cth)(opens in a new window)
- Education Services for Overseas Students Regulations 2019 (Cth)(opens in a new window)
- VRQA Guidelines for the Enrolment of Overseas Students Aged Under 18 years (DOCX)(opens in a new window)
- Commission for Children and Young People Reportable Conduct Scheme established under the Child Wellbeing and Safety Act 2005 (Vic)(opens in a new window)
- Education and Training Reform Act 2006 (Vic)(opens in a new window)
- Ministerial Order 1359 – Implementing the Child Safe Standards (PDF)(opens in a new window)
- Child, Youth and Families Act 2005 (Vic)(opens in a new window)
- Child Wellbeing and Safety Act 2005 (Vic)(opens in a new window)
Supporting students – Learning and engagement (Section 7)
Attendance and learning support and course progress
- International student program (ISP) course progress, attendance, and behaviour – Meeting template (DOCX)(opens in a new window)
- ISP course progress, attendance, and behaviour checklist (DOCX)(opens in a new window)
- ISP compliance contract template (DOCX)(opens in a new window)
Student leave
Changes to study program
- ISP variation to student enrolment form (DOCX)(opens in a new window)
- ISP variation to student enrolment form (PDF)(opens in a new window)
Online studies
- ISP Online Studies Policy (DOCX)(opens in a new window)
- ISP Online Studies Procedure (DOCX)(opens in a new window)
- ISP Online Studies Student Assessment (DOCX)(opens in a new window)
- Department of Education Acceptable Use Agreement Template (DOCX)(opens in a new window)
Community language school studies
- ISP Community Language School Policy (DOCX)(opens in a new window)
- ISP Community Language School Procedure (DOCX)(opens in a new window)
- ISP Community Language School Assessment and Site Inspection Form (DOCX)(opens in a new window)
- Community Language School Contract (DOCX)(opens in a new window)
- ISP Third-Party Site Inspection Register (DOCX)(opens in a new window)
VCE Vocational Major
VET
- ISP VET Policy (DOCX)(opens in a new window)
- ISP VET Procedure (DOCX)(opens in a new window)
- ISP VET Informed Consent Form (DOCX)(opens in a new window)
- ISP VET Site Inspection Form (DOCX)(opens in a new window)
- ISP Third-Party Site Inspection Register (DOCX)(opens in a new window)
Offsite intensive English language programs
Unscored VCE
Educational resources
International student program (ISP) policies and procedures
Relevant ISP policies and procedures include:
- ISP Student Support Policy (DOCX)(opens in a new window)
- ISP Attendance Policy (DOCX)(opens in a new window)
- ISP Attendance Procedures (DOCX)(opens in a new window)
- ISP Student Initiated Deferral, Suspension and Cancellation Policy (DOCX)(opens in a new window)
- ISP Student Initiated Deferral, Suspension and Cancellation Procedure (DOCX)(opens in a new window)
- ISP Course Progress Policy (DOCX)(opens in a new window)
- ISP Course Progress Procedure (DOCX)(opens in a new window)
- ISP Unscored VCE Policy (DOCX)(opens in a new window)
- ISP Variation to Enrolment Policy (DOCX)(opens in a new window)
- ISP IELP Offsite Provision Policy (DOCX)(opens in a new window)
- ISP Online Studies Policy (DOCX)(opens in a new window)
- ISP Online Studies Procedure (DOCX)(opens in a new window)
- ISP Community Language School Policy (DOCX)(opens in a new window)
- ISP Community Language School Procedure (DOCX)(opens in a new window)
- ISP VET Policy (DOCX)(opens in a new window)
- ISP VET Procedure (DOCX)(opens in a new window)
Legislative framework
Relevant legislature includes:
- National Code Standard 2: Recruitment of an overseas student(opens in a new window)
- National Code Standard 3: Formalisation of enrolment and written agreements(opens in a new window)
- National Code Standard 6: Student Support Services(opens in a new window)
- National Code Standard 8: Student Visa Requirements(opens in a new window)
- National Code Standard 9: Deferring, suspending or cancelling the overseas student's enrolment(opens in a new window)
- National Code Standard 11: Additional Registration Requirements(opens in a new window)
Transfers and cancellations (Section 8)
- Application for internal transfer to another accredited Victorian government school (PDF)(opens in a new window)
- Withdrawal form (PDF)(opens in a new window)
- ISP temporary enrolment suspension application (PDF)(opens in a new window)
- Student behaviour responsibilities outlined in the written agreement (DOCX)(opens in a new window)
Educational resources
International student program (ISP) policies and procedures
Relevant ISP policies and procedures include:
- ISP Transfer Policy (DOCX)(opens in a new window)
- ISP Transfer Procedure (DOCX)(opens in a new window)
- ISP Student Initiated Deferral, Suspension and Cancellation Policy (DOCX)(opens in a new window)
- ISP Student Initiated Deferral, Suspension and Cancellation Procedure (DOCX)(opens in a new window)
- ISP Department Initiated Suspension and Cancellation Policy (DOCX)(opens in a new window)
- ISP Department Initiated Suspension and Cancellation Procedure (DOCX)(opens in a new window)
- School Policy (PAL) – Student Transfers Between Schools, Enrolment in a Victorian Government School Guidelines
- School Policy (PAL) (opens in a new window)– Expulsions(opens in a new window)
- School Policy (PAL) (opens in a new window)– Suspensions(opens in a new window)
Legislative Framework
Relevant legislature includes:
- National Code Standard 7: Transfers(opens in a new window)
- National Code Standard 9: Deferring, suspending or cancelling the overseas student’s enrolment(opens in a new window)
- Education Services for Overseas Students Act 2000 (Cth)(opens in a new window)
- Education and Training Reform Act 2006 (Vic)(opens in a new window)
- Ministerial Order 1125 (Procedures for Suspension and Expulsion of Students in Government Schools) (PDF)(opens in a new window)
Administrative requirements (Section 9)
- International student program refund request form (DOCX)(opens in a new window)
- ISP complaints form (DOCX)(opens in a new window)
- ISP appeals form (DOCX)(opens in a new window)
- ISP record keeping procedural guidelines (DOCX)(opens in a new window)
- ISP student file checklist (DOCX)(opens in a new window)
- International student contact confirmation form (DOCX)(opens in a new window)
- How to update student contact information in CASES21 (DOCX)(opens in a new window)
ISP ESOS School Accreditation
- ISP ESOS accreditation guide (DOCX)(opens in a new window)
- ISP ESOS accreditation application form (DOCX)(opens in a new window)
- ISP ESOS resourcing self-assessment tool (DOCX)(opens in a new window)
- ISP school enrolment cap variation form (DOCX)(opens in a new window)
Victorian International Student Information Tool (VISIT) supports – schools
Educational resources
International student program (ISP) policies and procedures
Relevant ISP policies and procedures include:
- ISP Refund Policy (DOCX)(opens in a new window)
- ISP Refund Procedure (DOCX)(opens in a new window)
- ISP Complaints and Appeals Policy (DOCX)(opens in a new window)
- ISP Complaints and Appeals Procedure (DOCX)(opens in a new window)
Legislative framework
Relevant legislature can include:
- Education Services for Overseas Student Act 2000 (Cth)(opens in a new window), Section 47.D
- National Code Standard 3.4: Formalisation of Enrolment and Written Agreements(opens in a new window)
- Education Training and Reform Act 2006 (Vic)(opens in a new window), Section 2.2.8 and 2.2.9
- Ministerial Order 819 – Fees for Overseas Students in Government Schools (PDF)(opens in a new window)
Updated