Grievances
Where an applicant or staff member considers they have been treated unfairly or unreasonably in any matter related to their employment, they have access to review, grievance or dispute resolution processes to seek to resolve the issue.
For information about this process including the steps to be undertaken and avenues of appeal see Complaints or Grievances.
Workplace Contact officers can also be contacted for a confidential discussion.
While the department encourages its staff to use the internal complaints processes to resolve any complaints, staff may also lodge a complaint with external bodies such as the Merit Protection Boards(opens in a new window), Victorian Equal Opportunity and Human Rights Commission(opens in a new window), the Australian Human Rights Commission(opens in a new window) and the Fair Work Commission(opens in a new window).
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