Where an applicant or staff member considers they have been treated unfairly or unreasonably in any matter related to their employment, they have access to review, grievance or dispute resolution processes to seek to resolve the issue.

For information about this process including the steps to be undertaken and avenues of appeal see Complaints or Grievances.

Workplace Contact officers can also be contacted for a confidential discussion.

While the department encourages its staff to use the internal complaints processes to resolve any complaints, staff may also lodge a complaint with external bodies such as the Merit Protection BoardsExternal Link , Victorian Equal Opportunity and Human Rights CommissionExternal Link , the Australian Human Rights CommissionExternal Link and the Fair Work CommissionExternal Link .

Includes information on grievances and dispute resolution processes for applicants and staff members

Reviewed 18 August 2023

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