Policy last updated
30 November 2021
Scope
- Schools
Policy
If your school has been damaged in an incident or event (including floods) and you require assistance to make the site safe, please call the Make-safe service hotline on 1300 133 468
Policy
This policy sets out schools’ requirements for inspection and maintenance of their facilities including the requirement to comply with mandatory obligations. It sets out how schools must respond to facilities-related safety incidents and access supplementary maintenance assistance if required.
Summary
- Principals are responsible for maintaining a school’s buildings and grounds.
- It is a function of school councils under the Education and Training Reform Act 2006 to exercise a general oversight of their school’s grounds and buildings.
- Schools must maintain site infrastructure, buildings and facilities with their Student Resource Package (SRP) allocation funding.
- Asset Management Roles and Responsibilities Framework summarises the key responsibilities for corporate staff, principals and school councils for activities throughout each stage of the school asset management lifecycle.
- This policy falls within the 'Manage' stage of the School Asset Lifecycle.
- Where a school has sustained damage to facilities that pose an immediate and serious health or safety risk to occupants, schools must take reasonable measures to ensure the safety of everyone on site and then contact the DET Incident and Security Operations Centre on 1800 126 126.
In an emergency where there is an immediate hazard to students and staff, schools must contact Emergency Services (Fire Brigade, Ambulance, Police) on 000.
Details
Principals are responsible for maintaining their school’s buildings and grounds. This includes routine maintenance to prolong asset lifespan and reduce reliance on condition-based maintenance. The department provides schools with SRP funding specifically for this purpose.
As part of their responsibility for maintaining school facilities, principals must:
- comply with laws, regulations and policies established to support the safe and effective management of school infrastructure
- prevent and respond to maintenance issues as they arise through appropriate inspections and works as relevant
- manage urgent repairs
- maintain buildings (internally and externally) so that they meet occupational health and safety requirements
- maintain all essential services (including water, electricity and Essential Safety Measures – for more information, refer to the Essential Safety Measures Policy)
- manage the school’s maintenance requirements within an annually defined budget
- report compliance with key activities to the Victorian School Building Authority (VSBA).
Asset Information Management System
Over 2021 and 2022, the VSBA is rolling out a new Asset Information Management System (AIMS) to all schools. AIMS will make it easier for schools to manage their assets within a single portal. As schools gradually transition to using AIMS they will be provided with a transition date, staff training and support.
Refer to the department’s advice on the Asset Information Management System (AIMS) for further information.
School maintenance
Principals are responsible for the maintenance of school buildings and grounds. This includes routine maintenance to prolong asset lifespan and reduce reliance on emergency maintenance activities. Refer to the Asset Management Roles and Responsibilities Framework for further information. To comply with these responsibilities, regular maintenance should be conducted.
Routine maintenance helps to support the upkeep of school facilities and prevent new maintenance issues from arising. Routine maintenance tasks are simple, small-scale activities undertaken regularly to prevent wear and tear and support the upkeep of buildings and grounds.
Unlike the condition-based maintenance tasks, the activities do not correspond to the unique profile of individual schools. Instead, schools are encouraged to tailor the routine maintenance schedule by selecting activities that are relevant to them. However, the following 6 routine maintenance activities should be scheduled as a minimum to decrease the possibility of costly and high-risk condition based tasks in the future:
- roof
- down-pipes and guttering
- pest-control (including termite treatment)
- foundations and structural beams
- stormwater drains, grates and channels
- roads and car parks and retaining walls.
Schools may access guidance material for support in developing a school maintenance plan. Refer to the department’s policy on School Maintenance Plans and Rolling Facilities Evaluations.
Every 5 years, schools get an onsite condition assessment organised by the VSBA, known as the Rolling Facilities Evaluation (RFE). The RFE gives schools comprehensive information about the condition of their assets every 5 years. The RFE delivers regular assessments of the condition of buildings and other infrastructure such as car parks, footpaths and fencing at all Victorian government schools.
School maintenance plans (SMPs) help schools budget, schedule and manage the maintenance of their buildings and grounds, including for issues identified in the RFE, using an online portal. It enables schools to record and manage asset risks, and build a routine maintenance program to prevent condition-based maintenance issues. Refer to the department’s policy on School Maintenance Plans and Rolling Facilities Evaluations for further information on scheduling routine maintenance tasks in SMPs.
AIMS will support schools in managing and keeping records on SMPs through the automatic and manual scheduling of required tasks. Schools not yet provided access to AIMS must continue to maintain records through the online portal.
Compliance and monitoring for school infrastructure
The department is committed to assisting schools to effectively manage their compliance obligations related to school infrastructure.
The department’s Risk Management Framework (staff login required) utilises the 3 lines of defence approach.
The First Line – Functions that own and manage risks
The first line of defence places reliance on the operational controls and activities that occur at the school. The school is responsible for implementing preventative and corrective actions to address risks.
The Second Line – Functions that oversee and support risk management
The second line provides support to schools through oversight and support. This includes functions that oversee and support risk management practices, set policy directions and monitor the effectiveness of controls. These functions are generally located within Region or the VSBA.
The Third Line – Functions that provide independent assurance
The third line provides a level of independent assurance that the risk management and internal control of the framework is working; for example, internal audit.
Mandatory requirements
Schools obligations related to school infrastructure are outlined in individual PAL policies.
These are
In addition, all schools must implement the department’s Occupational Health and Safety Management System (OHSMS).
The OHSMS outlines how schools can meet their health, safety and wellbeing obligations. This includes conducting regular workplace inspections to identify health and safety hazards in schools. Refer to the Workplace Inspections Policy for further information.
All schools must have a current Emergency Management Plan (EMP) that addresses site specific hazards and threats which have the potential to result in emergencies and critical incidents. Refer to the Emergency and Critical Incident Management Planning Policy for further information.
These hazards and threats include bushfire.
Additional requirements apply to schools with bushfire identified as a threat or hazard in their EMP risk assessment and schools listed on the Bushfire At-Risk Register (BARR).
Refer to the Bushfire and Grassfire Preparedness Policy and Shelter-in-Place Buildings Policy for further information.
Key steps for compliance and monitoring
The department’s infrastructure related compliance and monitoring methodology is defined by key steps which identify, manage and monitor compliance with obligations relating to school infrastructure.
1. Identify
- The first step is for schools to identify the relevant mandatory maintenance requirements items for their school.
- Schools must review each of the relevant policies annually and assess existing assets in the school to determine which policies apply.
- Schools must ensure a record of assets is maintained, for example the number, type and location of gas heaters within the school.
2. Manage
- Required controls or activities for each asset must be recorded in the School Maintenance Plan.
- Schools implement the required operational control or activity.
- Depending on the compliance obligation, these activities and tasks may include arranging inspections, testing, monitoring, or routine maintenance activities.
- Schools must follow the reporting process outlined in individual policies. Where possible and available, reporting occurs automatically through the new Asset Information Management System to minimise administrative burden
- The VSBA can provide support to schools in identifying and managing the compliance activities and may at times be involved in the management of the activity.
3. Monitor
- The VSBA monitors compliance with obligations (using the new Asset Information Management System where possible) and responds to non-compliance at a school and system level through direct intervention or revision of policies and procedures.
- This monitoring contributes to annual attestation processes whereby the Secretary reports on compliance with key items including those related to the Asset Management Accountability Framework.
Support for schools
The department supports schools to meet their mandatory compliance obligations through the work of the Asset Management Reform Implementation (AMRI) unit which supports schools with managing their essential safety measures and annual contracts. In addition, the School Asset Leadership team provides direct guidance and support to schools on request and the School Maintenance Advice and Planning team provides support to schools to complete and operationalise their School Maintenance Plans. These teams can be contacted on the number and email in the ‘Contacts’ section of this policy.
Where a school has insufficient funds for critical repairs costing $5,000 or more they may apply for assistance through the Emergency Maintenance Program.
AIMS will support schools in managing and keeping records on mandatory obligations through the automatic and manual scheduling of required tasks. Schools not yet provided access to AIMS must continue to maintain manual records that reflect the completion of obligations.
Funding
The department provides maintenance funding through a school’s SRP. This funding is for condition-based and routine maintenance works.
Principals must fully spend their SRP allowances for facilities on condition-based and routine maintenance activities in accordance with the department’s polices.
The relevant SRP lines are:
- Grounds Allowance (Reference 31)
- Maintenance (Reference 35)
- Annual Contracts and Essential Safety Measures (ACES) (Reference 36).
Principals must ensure maintenance expenditure is accurately reported in CASES21 (the administration and finance system for Victorian government schools):
- Building Works expenditure should be charged to Account Code 86504 (Building Works), Sub Program 6201 – Maintenance and Minor Works.
- Grounds Works expenditure should be charged to Account Code 86505 (Grounds Work), Sub Program 6201 – Maintenance and Minor Works.
In addition to the SRP, the VSBA may provide additional maintenance funding through the Planned Maintenance Program. Schools participating in this program must comply with the Planned Maintenance Program Policy.
Procurement
Schools must comply with the following policies when procuring construction and maintenance works or services:
- School-funded Capital Projects
- Procuring Low-Value Construction Works or Services
- Community Use of Schools — Hiring, Licensing and Community Joint Use Agreements
Emergency Maintenance Program
When schools conduct routine maintenance and an unforeseen maintenance issue arises, schools may apply to the VSBA for assistance through the Emergency Maintenance Program (EMP).
The EMP targets unforeseen maintenance matters, posing immediate and serious health and safety risks that the school does not have funds to address.
The program is only applicable to circumstances where:
- safety of students and/or staff is at risk
- the problem could not reasonably have been foreseen
- the school has insufficient funds from all sources (including in reserves) to fund the repair works. Assessment of funds will include the school’s bank balance, committed contracted works, and a base budget requirement which is calculated by the number of students enrolled in the school
- the school has obtained an independent professional report for the maintenance issue
- the school can demonstrate that SRP funding already provided for maintenance has been spent on routine maintenance
- the school can demonstrate that any discretionary financial capacity is either contractually committed to other projects or is allocated to works that are of a higher priority than the unforeseen maintenance issue
- proposed works are within the school’s designated facilities area as per the Capacity and Area Allocation Advice, and the affected area cannot be reasonably closed. Works at a Special Development School (SDS) and Special Schools will not be restricted to facility area allocations.
Schools seeking assistance from the EMP must submit their application (including quotes where relevant) via the SharePoint workflow system on (login required). This system allows schools to track the status of their applications. Schools should contact their regional office to assist with the completion of their application. The regional office will assess eligibility and validate the information provided by the school. Once validated by the region, the application will be assessed by the VSBA against the above criteria.
For detailed guidance on the Emergency Maintenance Program, refer to the Emergency Maintenance Program Guidelines in the Guidance tab.
Make-Safe Program
The VSBA’s Make-Safe Program assists schools that have sustained damage through an ‘incident’ or ‘event’. Schools in this situation must ensure the safety of everyone onsite and contact the DET Incident and Security Operations Centre on 1800 126 126.
Schools should then contact the Make-Safe service provider on 1300 133 468 to respond to the incident. The VSBA, through its service provider, will make the site of the ‘incident’ or ‘event’ safe for staff, students and the community. Under certain circumstances, the program may reinstate school facilities to an operational standard.
Reinstatement works will be subject to a second approval process by the VSBA. This is initiated at the completion of the Make-Safe works and will only be applicable in circumstances where:
- safety of students and/or staff is at risk
- the school has insufficient funds from all sources (including in reserves) to fund the repair works. Assessment of funds will include the school’s bank balance, committed contracted works, and a base budget requirement which is calculated by the number of students enrolled in the school
- the damage is not covered under separate insurance purchased by the school through the Victorian Managed Insurance Authority (VMIA).
School facilities will only be reinstated to the school’s designated facilities area. Reinstatement to Special Schools and Special Development Schools (SDS) will not be restricted to facility area allocations.
For detailed guidance on the Make-Safe Program, refer to the Make-Safe Program Guidelines in the Guidance tab.
Assessing trees on school grounds and the Safe Tree Program
Schools should conduct regular maintenance of their school grounds following the Asset Management Roles and Responsibilities Framework and their School Maintenance Plan (where applicable).
Schools are required to manage trees on school sites as part of school’s OHS responsibilities. Schools must engage an arborist to undertake an annual tree integrity audit inspection, as listed in their OHS activities calendar following advice from OHS Risk Management Policy and Contractor OHS Management Policy.
When schools conduct routine school grounds and tree maintenance and an unforeseen tree maintenance issue arises, schools may apply to the VSBA for assistance through the Safe Tree Program.
Unless applying for Safe Tree Program assistance, schools are not required to obtain approval from the VSBA to undertake regular tree maintenance or related works.
The Safe Tree Program is available to schools to apply for assistance and advice in assessing, managing and, if required, prioritising the removal and/or pruning of urgent and high-risk trees, where schools do not otherwise have the financial capacity to do so. Additionally, the Safe Tree Program can assist schools in implementing the recommendations provided by a qualified arborist, when work is funded by the school.
This program does not apply in instances where trees present an immediate risk to the health and safety of students, staff or community.
If trees pose an immediate risk to the health and safety of students, staff or community, schools should call the VSBA’s emergency Make-Safe service provider Programmed Facility Management on 1300 133 468.
Further information on the Safe Tree Program can be found in the Safe Tree Program Guidelines in the Guidance tab.
For information about trees and vegetation affected by capital building projects, refer to the department’s policy on Tree Removal and Replacement.
Definitions
Event
An event is a natural or incidental occurrence that makes a site unsafe. Examples may include floods, fires, storms, and civil disturbance.
Incident
An incident is any malicious activity by a person that makes a site unsafe. Examples may include vandalism or theft of infrastructure critical to safety.
Related policies
- Asset Management Roles and Responsibilities Framework
- Asset Information Management System (AIMS)
- Bushfire and Grassfire Preparedness
- Capacity and Area Allocation
- Community Use of Schools — Hiring, Licensing and Community Joint Use Agreements
- Essential Safety Measures
- Gas Heater Management
- Mosquito Risk Management
- Occupational Health and Safety Management System (OHSMS)
- Procuring Low-Value Construction Works or Services
- School-funded Capital Projects
- Shelter-in-Place Buildings
- Sustainable Facilities
- Water – Private Drinking Water
- Workplace Inspections
Relevant legislation
Guidance
Guidance
This guidance contains the following chapters:
- Make-safe Guidelines
- Emergency Maintenance Program Guidelines
- Safe tree program
Make-safe Guidelines
If your school has been damaged in an incident or event (including floods) and you require assistance to make the site safe, please call the Make-safe service hotline on 1300 133 468
Make-safe Guidelines
Program overview
The Victorian School Building Authority (VSBA) Make-safe Program assists schools that have sustained damage through an incident or event, where that damage presents an immediate health and safety concern for students, staff and/or the community.
These guidelines are also applicable to incidents of malicious activity, such as vandalism or break-ins.
The Make-safe Program is delivered via a contracted service provider, Programmed Facility Management, who provides professionals services under the program and oversees all phases of the process.
If your school has been damaged in an incident or event and you require assistance to make the site safe, please call the Make-safe service hotline on 1300 133 468.
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Schools impacted by bushfires can access assistance through the VSBA. As a first step in this process, the area should be isolated and contact made to the Make-safe service provider on 1300 133 468.
For any other questions about bushfire damage to school infrastructure, please contact vsba.response.program@education.vic.gov.au
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Event
One or a combination of any of the following events:- Fire
- Flood
- Storm
- Cyclone/Hurricane/Typhoon/Tornado
- Tsunami/Tidal wave
- Volcanic eruption
- The VSBA has discretion to respond to events not listed above that cause physical loss, destruction or damage of school property or infrastructure
Incident
Any malicious activity that makes a site unsafe. This includes:- Vandalism
- Damage to buildings
- Theft of infrastructure critical to safety
- Riots
- Strikes
- Civil commotions
- Malicious damage
- The VSBA has discretion to respond to events not listed above that cause physical loss, destruction or damage of school property or infrastructure
Make-safe
Urgent works required to make a school site safe. The works required to make a site safe are assessed on a case-by-case basis.Reinstatement works
Works required to return a school site to operational capacity. Reinstatement works are not guaranteed and are subject to eligibility criteria.School-funded threshold
The designated dollar threshold ($5000 plus GST) at which the VSBA will fund reinstatement works. Reinstatement works estimated to cost below this amount are to be funded directly by the school. -
Principals
Principals are responsible for maintaining their school’s buildings and grounds.
Principals may be supported by other members of staff, such as Business Manager, Facilities Manager or Assistant Principal.
Schools
Schools are responsible for raising a Make-safe request by contacting Programmed Facility Management on 1300 133 468. If required, the school should also isolate the unsafe area until it can be assessed by Programmed.
Programmed Facility Management
As the Make-safe service provider, Programmed coordinates and delivers the VSBA’s response to incidents and events, and will liaise with schools to deliver the urgent works and reinstatement works.
VSBA — Response Programs Unit
The VSBA Response Programs Unit oversees the Make-safe Program. The Response Programs Unit, through Programmed, is responsible for making the site of an event or incident safe for staff, students and the community.
In certain circumstances, the VSBA may reinstate school facilities to an operational standard.
DET Incident & Security Operations Centre
The DET Incident & Security Operations Centre provides an alarm-monitoring function which may trigger awareness of Departmental assets being damaged in incidents.
ISOC’s alarm system does not automatically raise a Make-Safe request.
DET Regional Offices
Regional Offices provide support to the schools as required. Regional Offices do not have a mandatory role in the Make-safe process, but may facilitate communication between schools and the Make-safe team. Regional Offices may be requested by schools or the VSBA to assist with issues resolution.
Make-safe Procedure
Immediate action and notification
In an emergency where there is an immediate hazard to students and staff, schools must contact Emergency Services (Fire Brigade, Ambulance, Police) on 000.
Schools should provide the following information about the incident when contacting Programmed:
- the name of the person reporting the incident
- the nature of the incident
- the location of the incident (school/campus, building/area/room(s) etc.)
Programmed will attend the site to assess the scope of the Make-safe works. When Programmed is notified of the incident by other parties, Programmed contacts the school to commence the process.
Schools agree on a time for Programmed to attend the site. Programmed are required to be on-site within:
- 4 hours of the agreed scheduled site attendance in metro area; or
- 8 hours of the agreed scheduled site attendance in a regional area
Identification of works
Programmed will attend the site and determine the works necessary to make the site safe for staff, students and the community. Programmed will also complete a Make-safe report and submit a quote for any identified reinstatement works to the Make-safe Program Manager at the VSBA.
Delivery of immediate Make-safe works
Programmed will complete Make-safe works to eliminate the risk of immediate hazards resulting from the incident or event. For example, Programmed may:
- cordon off dangerous areas
- secure hazardous structures
- dislodge pipe blockages
- install drying equipment
- board up broken windows
- perform water and gas leak detection
Should a school require temporary relocatable classrooms due to a Make-safe incident, the Make-safe team will facilitate this process alongside the Relocatable Buildings Program.
Once Programmed have completed Make-safe works, Programmed will issue an email notification to the school that Make-safe works are complete. Programmed will advise the school when the affected areas are safe to reoccupy. If an area cannot be made safe during the initial works, Programmed will work with the school to minimise disruption.
Reinstatement works
Following the completion of emergency make-safe works, the VSBA will assess the requirements for any reinstatement works that may be required to repair or restore the site to its pre-loss condition.
Reinstatement works may include:
- painting and replastering of ceilings and walls
- replacing carpet or vinyl
- minor roof works, such as replacing skylights or installing flashings
As part of this process, the VSBA receives a detailed report, scope of works and quote from the Programmed. Based on the eligibility criteria listed below, the VSBA reviews the reinstatement quote and determines whether to fund any reinstatement works.
When the VSBA has completed its assessment, the school will be notified via email. The VSBA aims to inform schools of their Reinstatement approval or declination within 10 days of the initial make-safe completion. This may vary as works are assessed on a case-by-case basis.
Eligibility criteria
Where damage to a school facility is severe enough to warrant reinstatement, the VSBA will determine a school’s eligibility based on whether:
- the safety of students and staff is at risk
- the damage has been caused by an incident or event
- the school has insufficient funds from all sources (including in reserves) to fund the repair work. Assessment of funds includes:
- the school’s bank balance
- the school’s committed contracted works and
- a base budget requirement calculated by the number of students enrolled in the school)
- the minimum cost of the works exceeds $5000
- the work is urgent, and unable to be addressed in the School Maintenance Plan (SMP) or the Rolling Facilities Evaluation (RFE)
- the damage is not covered under separate insurance purchased by the school through the Victorian Managed Insurance Authority (VMIA) and
- the site of the works is in entitled space (works at Special Development Schools (SDS) and Special Schools will not be subject to facility area allocations).
Schools should note that entitled space extends to school grounds and issues such as external burst pipes and fallen trees are within scope for the Make-safe Program.
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The approved scope of works is carried out by Programmed and their sub-contractors. A nominated Project Manager contacts schools directly to arrange a suitable date to attend the site and commence works. Contractors will make every effort to minimise the impact on school operations while works are being completed.
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Where reinstatement works are declined, schools have several options:
- proceed with the proposed scope of works as a school-funded project, which can be arranged through the VSBA and managed by a VSBA project manager
- engage a Technical Leadership Coach (TLC), all ex-principals who are best placed to provide advice for the school moving forward
- apply for a financial review if the VSBA has judged the scope of works as being within the school’s capacity to undertake using available funds. Schools apply for this review by replying to the declined reinstatement email and providing documentation to explain the school’s financial position
Contacts
If your school has been damaged in an incident or event and you require assistance to make the site safe, please call the Make-safe service provider Programmed Facility Management on 1300 133 468.
Victorian Regional Offices
South-Western Victoria Region
Ballarat, Footscray, Geelong, Keilor and Warrnambool
1300 333 232
swvr@education.vic.gov.au
North-Western Victoria Region
Bendigo, Coburg, Greensborough and Mildura
1300 338 691
nwvr@education.vic.gov.au
North-Eastern Victoria Region
Glen Waverley and Benalla
1300 333 231
nevr@education.vic.gov.au
South-Eastern Victoria Region
Dandenong, Frankston, Moe and Sale
1300 338 738
sevr@education.vic.gov.au
Central DET Office
Victorian School Building Authority
Response Programs Unit
Email: vsba.response.program@education.vic.gov.au
33 St Andrews Place
East Melbourne 3001
Emergency Maintenance Program Guidelines
Emergency Maintenance Program Guidelines
The Emergency Maintenance Program (EMP) addresses unforeseen, urgent infrastructure maintenance issues which pose a risk to safety, where schools do not have the financial capacity to rectify the issue. EMP is managed by the VSBA’s Response Programs Unit.
The program is available when:
- a genuine health or safety risk requires urgent address,
- school funds (including SRP funding) are not sufficient to address the issue, and
- the issue could not have been practically prevented by effective school asset management
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EMP is designed to assist schools with larger projects requiring specialist assistance, such as major roof repairs, retaining walls, or other structural issues.
Immediate and urgent damage to school infrastructure may be more suitable for the Make-safe Program. The Make-safe Program assists schools who have sustained damage in incident or event, where that damage presents an immediate health and safety concern for students, staff and/or the community.
If a school has been damaged in an incident or event and requires assistance to make the site safe, please call the Make-safe service provider, Programmed Facilities Management on 1300 133 468.
Eligibility criteria
Where a school discovers an unforeseen, urgent maintenance issue and lacks the funds to address it, the school must contact their Regional Office for assistance preparing an EMP application. Schools may request part- or whole-funding for the works. The Regional Office can advise schools on emergency maintenance issues, and assist schools in preparing an application.
Works will be carried out at the school to address the urgent issue if the application meets all of the following criteria:
- the safety of students and/or staff is at risk and
- the problem could not reasonably have been foreseen and
- the school has attempted to identify an approximate cost for rectification works, such as a quote or professional report outlining necessary works and
- the school has insufficient funds from all sources (including in reserves) to fund the maintenance costs. Assessment of funds includes the school’s bank balance, committed contracted works and a base budget requirement calculated by the number of enrolled students and
- the school can demonstrate SRP funds already provided for maintenance projects have been spent on routine maintenance or are committed to other essential projects and
- the school has considered options to address the maintenance issue and has given the VSBA sufficient information to make an informed decision and
- the proposed works are in entitled space. Works at Special Development Schools (SDS) and Special Schools will not be restricted to facility area allocations.
If an EMP application is endorsed, the VSBA may decide to fund all or part of the proposed project. This may include a request for an appropriate contribution from the school.
EMP Application Process
Applications can be made at any time via . Once submitted, schools may track their application status on Sharepoint, or may contact the VSBA directly at vsba.response.program@education.vic.gov.au
Step 1: Regional Advice
Contact Regional Office for advice in preparing an immediate plan or action. Regional Office staff can advise if the issue is suitable for an EMP application.
Step 2: School submission
School makes an application through Sharepoint, accessible via eduGate. Regional Offices are available to assist with the application.
Step 3: Regional Endorsement
Regional Office reviews the application, assessing it against eligibility criteria and checking that the application is complete. The Regional Office then endorses the application and forwards it to the VSBA.
Step 4: VSBA Assessment
VSBA assesses the application against the EMP eligibility criteria and clarifies with the school as required. The VSBA may approve all, part or none of the project.
Step 5: Notification to School
Where the application is approved, the VSBA will contact the school principal to notify them or next steps. The VSBA will also notify schools if an application is unsuccessful.
Step 6: Project Delivery
School-led grant: School arranges and funds work with a grant.
VSBA Delivery: VSBA engages a consultant and contractor to design and deliver the project.
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Role of the Principal
- Seek assistance as required from the Regional Office to complete the EMP application.
- Conduct routine maintenance for school infrastructure, buildings and facilities with SRP funding.
- Submit the EMP application, and attach all relevant supporting documentation outlined in the 'Applying for funding' section of these guidelines.
- Provide financial documentation to explain the school’s financial position, and the prioritisation of proposed expenditure.
- Clarify and supply information related to the EMP application upon request from the Regional Office or the VSBA.
Role of the Regional Offices
- Advise schools on maintenance issues and assist in exploring available options. This may include urgent breakages and failures, and planned works where there are budgetary issues.
- Advise schools on strategies to manage urgent maintenance and facilities issues. This may include visiting the school to inspect the issue and to discuss strategies.
- Provide guidance to schools as requested on the detail required to complete the EMP application. This may include helping schools to assess their capacity for contributing surplus SRP funds to the cost of the works.
- Confirm with schools that assessment and explanation of all available SRP has been provided in the application.
- Review applications for sufficiency and compliance, and endorse for VSBA review.
Role of the VSBA
- Publish and periodically amend the Emergency Maintenance Program’s criteria and guidelines.
- Ensure that all endorsed applications meet the program’s eligibility criteria. This includes the requirement that schools review cost-effective alternatives to the proposed work.
- Apply a priority criteria and assess the priority of emergency requests.
- Assess if immediate safety works are needed to rectify the maintenance issue, or whether available funds can be re-allocated to address the maintenance issue.
- Assess if there is a case for referring the request to the capital planning pipeline.
- Advise schools of the outcome of their requests, and negotiate an appropriate contribution from the school for the proposed works if required.
- Facilitate school-led grants for projects as appropriate. School-led grants are available at the VSBA’s discretion.
- Engage and oversee project consultants and contractors to carry out works if the project is approved.
Applying for funding
Schools can make an EMP application via the following link:
EMP (login required)
Schools should liaise with the Regional Office before starting an application. The Regional Office can provide advice on whether an issue qualifies for Emergency Maintenance works, and can provide support in completing the application.
Supporting documentation
Schools must provide evidence of their eligibility against the criteria.
Compulsory financial documentation
The following documentation must be provided to explain the school’s financial position:
- CASES21 sub-program transaction account reports for '6201: Maintenance and Minor Works' and
- statement of school’s financial commitments and
- breakdown of the school’s spend/commitments against the school’s overall bank balance and
- evidence of funds that have already been contractually committed to other projects. This may include a purchase order or a term contract.
Compulsory supporting documentation
The following documentation must be provided to explain the maintenance issue:
- photographs of the issue
- marked-up SAMS plan showing location of the issue
- an independent professional report for the maintenance issue. This may include, but is not limited to, any of the following:
- Specialist Assessment obtained through the Rolling Facilities Evaluation (RFE)
- Structural Engineering report
- other documentation, such as a quote, from a tradesperson or specialist identifying the issue
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Schools will receive an email notification if their application is endorsed by the region and sent to the VSBA.
Applications are assessed on a case-by-case basis and timelines will vary. However, once an application is submitted, schools should allow up to 3 weeks for an application to be endorsed by the Regional Office and assessed by the VSBA.
Schools may track the progress of their application via . When the VSBA makes a decision on the application outcome, the applicant will be notified via email. The application outcome will also be updated on Sharepoint.
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When an application is endorsed, a VSBA program manager is nominated to oversee the project. The program manager will contact the school to gather preliminary information for a consultant brief.
Once a consultant is appointed, the program manager will also make arrangements with the school to coordinate access arrangements as required.
The consultant creates a scope of works in consultation with the school and the program manager. When the scope of works has been endorsed by the program manager, the consultant seeks acknowledgement that the school understands the works being proposed.
The consultant will coordinate and oversee the completion and handover process for the school.
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Schools are responsible for inducting consultants and contractors to the relevant on-site requirements and policies, and must ask for proof of current professional and trade licenses. Schools must provide a copy of the school’s asbestos management plan and Division 5 asbestos audit report. Schools should also ask for evidence of valid insurances, such as public liability insurance, professional indemnity insurance or WorkCover.
Any concerns that a school may have with the contractors on-site need to be negotiated and managed with the contractor in the first instance. Most projects will have scheduled site meetings to discuss the project milestones and address issues.
If the school is unable to resolve the issue(s), they should inform the project consultant or the VSBA program manager.
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Works can be undertaken through different methods based on the project scope, cost, and complexity.
EMP Project Management
In most instances, works are managed and delivered through the VSBA. Either a building contractor or a consultant is appointed to oversee the project and be the point of contact for the school and community.
The consultant’s responsibilities can include:
- visiting the school to develop a scope of works and a cost estimate
- prioritising works to accommodate the specific needs in the application
- briefing the school and community on the proposed amenity modifications
- managing project operations, including site access, project progress, work quality assurance, contractor claims and advice
- coordinating the completion and handover process
Grants
If the school is seeking minor works that are considered straight-forward, the project can be delivered through the school as a grant. This is where the school engages a builder directly to undertake the approved works.
Schools are required to comply with the following:
- DET policies relating to building on school sites and
- Building Quality Standards Handbook and
- asbestos removal requirements (Division 6 report) and
- any necessary building permits
The school is also responsible for ensuring that contractors provide statutory and other compliance documentation for the works.
Upon completion of the project, the school must submit completion acquittal documentation to the VSBA as outlined in grant correspondence provided to the school. Reimbursement of funds is then made to the school.
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Example Primary School discovered significant gas leaks in two of their school’s buildings. The school engaged a plumber, who conducted pressure testing, evaluated the pipework and concluded that the gas lines were beyond repair and needing replacement.
Continued use of the gas lines would have constituted a significant health and safety risk, so the lines were isolated. The school did not have sufficient funds to replace the gas lines.
Application process
In January 2019, Example Primary School submitted an application with the following supporting documentation:
- a report from the local plumber outlining the problem, stating that replacing the gas lines was the only solution
- video footage of the gas leak detection
- CASES21 Subprogram Transaction reports, proving that SRP funds allocated to maintenance had been spent
- budget information demonstrating that discretionary funds had been contractually committed to another project
The application was endorsed by the Regional Office, and then the VSBA, in February 2019.
Emergency works timeline*
March
- VSBA Project Manager appointed and contacts school
- VSBA appoints a Consultant to oversee the project
- Consultant visits school to assess the issue
April
- Consultant prepares a Report and Estimate, outlining the issue and recommended actions
- Consultant prepares a Scope of Works, which is put out to tender
- Successful contractor is appointed in late March 2019
June
- First site meeting between contractor and school
- Work begins 4 June, 2019
July
- Works completed 10 July, 2019
*Please note the period of time it takes to complete the works component is dependent on the type of works needed to resolve the particular issue. Therefore, completion time frames are likely to differ between projects.
EMP Application Guide
The EMP Application provides guidance for each section of the EMP application.
Contacts
If your school has been damaged in an incident or event and you require assistance to make the site safe, please call the Make-safe service provider Programmed Facility Management on 1300 133 468.
Victorian regional offices
South-Western Victoria Region
Ballarat, Footscray, Geelong, Keilor and Warrnambool
1300 333 232
swvr@education.vic.gov.au
North-Western Victoria Region
Bendigo, Coburg, Greensborough and Mildura
1300 338 691
nwvr@education.vic.gov.au
North-Eastern Victoria Region
Glen Waverley and Benalla
1300 333 231
nevr@education.vic.gov.au
South-Eastern Victoria Region
Dandenong, Frankston, Moe and Sale
1300 338 738
sevr@education.vic.gov.au
Central DE Office
Victorian School Building Authority
Inclusion Infrastructure Unit
Email: vsba.inclusion.infrastructure.unit@education.vic.gov.au
33 St Andrews Place
East Melbourne 3001
Safe tree program
Safe tree program
Schools should conduct regular maintenance of their school grounds following the asset management roles and responsibilities framework and their school maintenance plan (where applicable).
Schools are required to manage trees on school sites as part of schools’ occupational health and Safety responsibilities. Schools must engage an arborist to undertake an annual tree integrity audit inspection, following advice from OHS Risk Management Policy and the Contractor OHS Management Policy.
The safe tree program (the program) is available to schools to apply for assistance and advice in assessing, managing and, if required, prioritising the removal and/or pruning of urgent and high-risk trees. Additionally, the program can assist schools in implementing the recommendations provided by a qualified arborist when work is funded by the school.
The program is managed by the Victorian School Building Authority (VSBA) Response Programs Unit, who can be contacted via email: vsba.response.program@education.vic.gov.au
Eligibility criteria
The program is application-based and open to all government schools.
Financial assistance under this program is available for schools:
- to engage a qualified arborist to assess the health of all existing trees on site
- to address the recommendations for tree works provided by a qualified arborist.
Under the program, schools may also seek advice and assistance from the VSBA in implementing the recommendations provided by a qualified arborist when work is funded by the school.
Note: If a school requires financial assistance to engage a qualified arborist to undertake an arborist report, they must obtain approval from the VSBA prior to engagement.
There is no limit on the number of trees eligible for safe tree program funding – the intent of the program is to prioritise the removal and/or pruning of all identified high-risk trees from school sites.
Schools should not apply for assistance through the safe tree program for:
- vegetation and grass removal or management
- tree sanctuaries or plantations as defined in the Plantations Policy.
High-risk trees
High-risk trees are trees posing significant safety risk, such as instances when branches (or whole trees) are dead or damaged.
To properly assess all trees on the school site, schools must engage a qualified arborist.
Arborist reports
When procuring an arborist report, schools must ensure all trees on site are inspected and included in the arborist report with an appropriate risk rating. Schools should request quotes for any works related to high-risk trees. For further reference on how to engage a qualified arborist, refer to the Contractor OHS Management Policy and the OHS provider (staff login required)
The program can provide assistance to schools with the implementation of the recommendations provided by an independent qualified arborist and funded by the school.
Risk rating for trees under the safe tree program
Those trees identified for removal or trimming under the program must be assessed and classified based on a hazard rating by an independent qualified arborist, and which relates to a combination of factors including health, structure and condition and include the following:
- urgent – should be undertaken immediately, these trees represent an immediate hazard
- high – should be undertaken within 6 months
- medium – should be undertaken within 12 to 24 months
- low – basic recommended works which should be undertaken within 24 to 36 months.
Removing stumps from school sites
Tree stumps should be removed when they are in a high-traffic area and when they pose a safety risk at the arborist’s recommendation. Schools should ensure that any potential soil contamination concerns are reviewed prior to stump removal. In cases where removing the tree stump might cause additional damage, such as damage to underground pipes, the tree stumps should be ground down rather than removed. For further information relating to soils, refer to the Asbestos Management Policy.
Following approval of the program application for financial assistance, any required tree stumps works will be funded by the program.
Native tree replanting
Schools can seek assistance to replace removed trees through the program. The choice of trees should be in accordance with the requirements outlined in the Building Quality and Standards Handbook .
Following approval of the program application, a grant may be provided to schools alongside advice on the trees that will be funded. Schools are asked to purchase the trees first and then seek reimbursement through the program with a proof of purchase.
Schools or the VSBA must plant at least 2 trees of a comparable species for every one removed in accordance with the Tree Removal and Replacement Policy.
Making an application
Applications for the program can be made through the online SmartyGrants application .
When starting an application form schools should select one of the following options based on support they are applying for:
- school-led works with financial assistance provided through the program (only where an arborist report has already been procured)
- department-led works with financial assistance provided through the program
- department-led works where the school is not seeking financial assistance and works are school funded.
Approval
Program applications are approved by the VSBA. Schools are advised of the outcome of applications via email.
Schools will be notified of the outcome of their application within 30 days of submitting a completed application and providing all required details to facilitate the assessment process.
Delivery of works
Schools seeking assistance through the program can either deliver the arborists recommendations themselves (school-led project) or seek assistance from the VSBA (VSBA-led project).
Schools wishing to deliver the arborist recommendations themselves (school-led project) must submit an already procured/existing arborist report as part of their application. Schools requiring assistance to procure and implement the arborist recommendations (funded through the safe tree program or the school) must specify this in the safe tree program application. These works will be delivered by the VSBA (VSBA-led project).
The below section outlines detailed steps for each of the options.
VSBA-led projects
Step 1: School submits an application
School completes an online SmartyGrants application form providing available information.
Through the online application form, schools must provide:
- a description of concerns of any potential trees/branches
- a quote for the procurement of an independent qualified arborist report or an existing independent qualified arborist report which clearly identifies any proposed tree works for high-risk trees
- a quote for any identified works to high-risk trees, if already available.
Step 2: Assessment of application
The application is assessed, and the outcome is provided in writing with direction on next steps.
Step 3: Completion of tree works
The works can include organising an independent qualified arborist to assess the existing tree/s condition on site and implementation of the arborist recommendations in accordance with the aims of the program (management and/or removal of any high-risk trees).
Provision of advice and assistance with implementation of recommended works (school funded)
When schools have the funding to finance the tree works themselves but require the assistance of the VSBA to complete the works, an agreement can be made in writing for department-led works.
Schools should apply through SmartyGrants, requesting assistance to deliver the tree works.
Following the completion of works, the VSBA will then issue an invoice to the school seeking reimbursement of costs.
School-led projects
Schools wishing to deliver the arborist recommendations themselves (school-led project) must submit an already procured/existing arborist report as part of their SmartyGrants application.
Step 1: School submits an application
School completes an online application form providing an existing arborist report and a quote for any identified works to high-risk trees.
Schools must organise a quote following advice from the Contractor OHS Management Policy and the OHS provider (staff login required).
Step 2: Assessment of application
The application is assessed, and the outcome is provided in writing with directions on next steps.
Step 3: Endorsement of quote and grants funds
The school is notified to proceed with approved tree works.
Step 4: School organises endorsed tree works
The school arranges for a qualified arborist to complete the works. Schools should ensure that the contractor completing the works is also updating the existing arborist report with up-to-date risk assessment on any remaining trees on site.
Step 5: Evidence of works completed
Following the completion of the project, the school uploads evidence of the works to SmartyGrants:
- a completed and up to date arborist report
- a tax invoice and evidence of payment for the costs for tree works
- photos of the completed works or other supporting evidence.
Step 6: Acquittal
Once all the required documentation is provided the department will reimburse the school with the funds spent on the works completed (this may include the cost of the initial assessment report when deemed appropriate).
Resources
Resources
Emergency Maintenance Program (EMP)
- SharePoint workflow system on (staff login required) — the system that schools use to make and track their EMP application.
Reviewed 26 August 2021