School operations

Behaviour — Students

8  Behaviour incidents and emergencies

If a situation is escalating

If a student is becoming agitated, but their behaviour is not placing them or others in harm, use the restraint and seclusion de-escalation tactics. These tactics are useful even if restraint or seclusion is not needed.

Follow up with a longer term intervention plan to decrease inappropriate behaviour in the future.

If there's a risk to safety

If a student's behaviour poses a risk to others or themselves:

If restraint or seclusion of a student is needed, you must follow the Restraint and Seclusion policy and guidance, including reporting to Incident Support and Operations Centre (ISOC).

Security and response services

The Incident Support and Operations Centre (ISOC) is available 24 hours by calling 1800 126 126.

They can assist with coordinating a response to emergencies and critical incidents.

Guidance officers, psychologists and social workers for emergency support are available through your closest regional office.

Sexual assault by students

Learn how to report and respond to allegations of student sexual assault.​​

Online incidents

The following resources can assist in managing an online incident. 

Guidance chapter on managing behaviour incidents and emergencies

Reviewed 25 June 2020

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