Resources
To help schools improve attendance
Policy template, information and strategies for improving attendance
- School Attendance Policy template (staff login
- Schools’ guide to attendance
- Checklist for schools for unexplained student absences
- Unexplained student absences – template excerpts for schools newsletters and social media
- Fact sheet – Information sheet for schools on same-day notification of unexplained absence
Resources to help with the implementation of the schools’ guide to attendance
- Documented roles and responsibilities table
- Map of key mental health and wellbeing support
- Supporting attendance for at risk students (DOCX) (staff login
Examples of how to incorporate attendance as a goal in your school’s Annual Implementation Plan (AIP):
- AIP attendance worked example for element 1 (DOCX) (staff login
- AIP attendance worked example for element 3 (DOCX) (staff login
- AIP attendance worked example for element 4 (DOCX) (staff login
Case studies on improving attendance
- Every Day Counts Case Study – Carlton Gardens Primary School (DOCX) (staff login
- Every Day Counts Case Study – Guthrie Street Primary School, Shepparton (DOCX) (staff login
- Every Day Counts Case Study – Carisbrook Primary School (DOCX) (staff login
Attendance information for parents
Resources to support communication with parents about the importance of school attendance and managing absences
- Unexplained student absences – fact sheet for schools to give to parents absences
- School attendance (Easy English)
- The importance of attendance at primary school (DOCX) (staff login
- The importance of attendance at secondary school (DOCX) (staff login
- Recommended approaches to school absence (DOCX) (staff login
- Managing anxiety about going to school (DOCX) (staff login
- Getting children or teenagers to go to school (DOCX) (staff login
- Victorian attendance legislation fact sheet (DOCX) (staff login
- Student Attendance and Educational Outcomes: Every Day
Attendance information for students
Resources to help students to understand the importance of attendance and where they can get help if they are struggling with attendance.
- School is better when you’re here – primary students (DOCX) (staff login
- School is better when you’re here – secondary students (DOCX) (staff login
Resources for recording and monitoring attendance
Resources to support the accurate recoding of attendance data CASES21 and third party software:
- Fact sheet: attendance data matters (DOCX) (staff login
- Attendance and absence recording guide (DOCX) (staff login
- CASES21 administration user guide – attendance (PDF) (staff login
- Attendance software functionality matrix
For more information on using CASES21, refer to: CASES21 (staff login required)
Resources for managing student absences
Resources for following up absences
- Common reasons for absence and general advice for principals (DOCX) (staff login
- Template letter for principals to notify parent that absence excused (DOCX) (staff login
- Template letter for principals to notify parent that absence not excused (DOCX) (staff login
- Template letter for principals to raise concerns about repeated and/or unexplained absences (DOCX) (staff login
Resources to support implementing attendance improvement strategies
Resources to support the use of attendance improvement strategies and support students in returning to school
Templates
- Implementing a staged response to non-attendance – template (DOCX) (staff login
- Communication to support a staged response to non-attendance – template (DOC) (staff login
- Attendance improvement plan (primary school) – template (DOCX) (staff login
- Attendance improvement plan (secondary school) – template (staff login
- Return to school plan (primary and secondary school) – template (DOCX) (staff login
- Return to school plan for a school refuser – template (DOCX) (staff login
- Student absence learning plan – template
Information
- Attendance support group guidance (DOCX) (staff login
- School based apprenticeships and traineeships
- International Student Program: Supporting students – Learning and engagement
Support from regional offices
Health and wellbeing officers in regional office are able to support schools in following up on student absence and attendance issues. They can also provide advice on the appropriateness of making a referral to a school attendance officer.
Regional contact details
For advice and support in managing issues relating to attendance, contact your regional .
Referring to a school attendance officer
- Things to consider prior to making a referral to a school attendance officer (DOCX) (staff login
- Attendance referrals for students in out-of-home care (DOCX) (staff login
- Referral form: Principal to school attendance officer – whereabouts of student unknown (DOCX) (staff login
- Referral form: Principal to school attendance officer – 5 days unexplained absence (DOCX) (staff login
Reporting concerns for student wellbeing
Where a student and their family may need the assistance of family services, consider making a referral to Child FIRST, refer to: Making a referral to Child
Where there may be a serious impact on the student’s immediate safety, stability or development, or a student has suffered or is at risk of immediate harm, consider making a report to Child Protection, refer to: Making a report to child .
Reviewed 06 March 2025