Visiting Teacher Service

Resources

Referral process

To lodge a referral, use the following:

• Student Support Service and Visiting Teacher Service consent form (DOCX)(opens in a new window) – this form provides consent from the parent/carer or mature minor for the student to access support from the VTS and/or SSS
• Student Online Case System (SOCS) (staff login required)(opens in a new window) – all referrals to the VTS must be lodged on the SOCS platform. The VTS and SSS consent form are uploaded on SOCS as part of the referral

SOCS user support

For additional support using SOCS:

• browse or search the SOCS User Manual (staff login required)(opens in a new window)
• review the SOCS Instructional Videos on Arc (staff login required)(opens in a new window)
• call the SOCS helpdesk on 1800 614 810
• contact the SOCS helpdesk(opens in a new window).