5 Non-conforming goods
The principal and/or their delegate are to directly contact the supplier in the event of faulty or non-conforming goods to arrange replacement or return of the good(s).
If the fault or non-conformance represents a safety hazard, the principal or their delegate must ensure goods are withdrawn from service and isolated (i.e. for locked up to prevent unauthorised use).
Chapter 5 of the OHS Purchasing Procedure outlining the process for return and/or isolation of non-conforming goods that present a safety hazard
Reviewed 29 June 2020