Policy and Guidelines
The Medical Advisory Service is familiar with the department's human resource management policies, employee health obligations and the operational requirements of schools and will assist principals and managers:
- With the management of employees experiencing (psychological and physical) health related difficulties that impact on their ability to perform the duties associated with their employment.
- To implement absence management strategies
- Interpret medical terminology and reports, and communicate with an employee's treating doctor
- Access independent medical opinions where there is conflicting medical advice on treatment or return to work capacity
- Arrange independent medical examinations by appropriate medical practitioners on behalf of the department.
The Medical Advisory Service is available Monday to Friday, 8:30 am to 5:00 pm (excluding public holidays).
Policy and Guidelines for Medical Advisory Service
Reviewed 18 March 2025