Complaints
Complaints about the quality of services provided by VITS LanguageLoop should be raised directly with VITS LanguageLoop in the first instance via email at feedback@languageloop.com.au
If this method does not resolve the matter, please contact the Department via email at language.services@education.vic.gov.au
Guidance chapter on how to make a complaint about the quality of services provided by the Department funded interpreting and translation service provider
Reviewed 24 March 2021